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Postage & Shipping

Delivery Charges

All orders are sent by standard first class mail, unless you request Special Delivery. To request Special Delivery and order tracking, please contact us before placing your order for terms & prices.

Standard postage rates:

UK: £3.50 per order
Europe (inc. offshore destinations): £6.50 per order
Rest of World (exc. UK and Europe): £8.50 per order

We regret we are currently unable to deliver to the following countries: Belarus, Burma/Myanmar, Democratic Republic of Congo, Eritrea, Federal Republic of Yugoslavia & Serbia, Iran, Iraq, Ivory Coast (Cote D’Ivoire), Lebanon, Syria, Liberia, North Korea, Republic of Guinea, Somalia, Sudan, Zimbabwe, Cuba, Balkans, Libya.

If you order more than one item, you may receive them in separate parcels.

Despatch Times

We make every effort to despatch goods within two working days, although from time to time this is not possible (i.e. in the event that an item proves to be very popular due to media coverage, or during busy periods like Christmas and stock take).

Delivery Times

UK: Please allow seven working days from the time you place your order.
Europe: Please allow up to 10 working days from the time you place your order.
Rest of the World: Please allow up to 21 working days from the time you place your order.

Overseas Orders

Please bear in mind that items are sometimes delayed in customs, which is beyond our control.

Overseas orders are sent by air. The appropriate charge is automatically added to your order at Checkout when you confirm the delivery address.

There may be local duty and/or taxes payable on goods delivered outside the UK. The British Postal Museum & Archive is not responsible for paying these charges.

Further Information

If you would like further information regarding the products or delivery options, please telephone our customer services team on 020 7239 5500 or e-mail shop@postalheritage.org.uk.