Terms & Conditions



Christmas Shipping Dates

For international shipping, please order by Wednesday 4th December, and Wednesday 18th December for standard UK shipping. Orders will be shipped by Royal Mail first class (or equivalent for international orders). Although we recommend placing your order by the above date, we cannot guarantee delivery dates as this is outside of our control and the responsibility of the shipping provider. However, if you would like to contact us on shop@postalmuseum.org we can send you a tracking number if one is available.

 

GSPR Regulations

From 13th December 2024, the EU's General Product Safety Regulation (GPSR) is replacing the EU’s current General Product Safety Directive (GPSD) and will introduce stricter safety and transparency requirements for most consumer products and goods sold to the EU and Northern Ireland. We are taking time to ensure we comply with these requirements so have temporarily suspended our orders to the EU and Northern Ireland to review this. - 13/12/24 


Buy 4 Postcards, Get 1 Free

Purchase five postcards and get the fifth cheapest postcard free. No limit on number of postcard purchases (subject to availability). Discount applied in multiples of 5. Only applicable on postcards found in the category "Postcards", not applicable on greetings cards. Discount will apply automatically at checkout. Only available online, this offer is not available in our onsite stores.

 

Product Descriptions

All items are offered subject to availability at the time of ordering. The Postal Museum has taken every care to ensure accuracy of description, specification, colour and price of all products, however, these may change due to circumstances beyond our control. The information displayed is considered as an invitation, not as a confirmed offer for sale. 

 

Delivery

All orders are sent by standard first class mail and we aim to dispatch all orders within 4 days. 


For further information on our Shipping and Returns policy, see our page: Shipping & Returns – The Postal Museum Shop 

 

Payment

We accept Mastercard, Visa, Visa Debit, Delta and Maestro

 

Data Protection & Security

The Postal Museum will not retain your credit card details after your order has been processed. We will retain your email and postal address but these will not be used by a third party. Sage Pay is a secure platform used by our shop for processing your on-line payments.  Information entered is fully encrypted and the system is audited by the Payment Card Industry Security Standards Council. 

 

For further information, see our page: Privacy Policy – The Postal Museum Shop